Basic information about renting a car from Rent a Car Bulgaria

  • Rates in EUR includes:
    • Fully Comprehensive Insurance /Police report is compulsory for all car rent insurance events/;
    • 24/7 Road assistance;
    • Road taxes for Bulgaria;
    • Unlimited mileage /for rentals over 7 days/
    • Expenses for oil and maintenance, excluding petrol;
    • Free road map of Bulgaria;
    • No reservation fee;
    • No charge to change your booking;
    • No charge to cancel booking /If calcelation conditions are met/;
    • No charge for flight delays;
    • No charge for credit card payment;
    • No charge for "young driver";
    • All-inclusive price no hidden charges;
    • The best conditions and prices for traveling abroad;
    • 24/7 delivery/collection;
    • Preferential conditions for regular customers;
    • Large discounts for long term rentals;
    • Replacement of the car in case of mechanical damage or any other emergency;
    • Multilingual communication with customers;
    • Service throughout Bulgaria and Europe;
    • Reliable transfers to different classes of vehicles to/from all airports and cities in Bulgaria and the Balkans;
    • Individual approach to all clients;
    • Accessories;
  • PAYMENT

The paying of the rental rate and charges takes place at the moment of car delivery. Payment of the rent is possible by CC, cash or bank transfer. Additional payment if necessary, is to be done at the moment of car return.

  • SECURITY DEPOSIT / EXCESS

At the car delivery a deposit/excess payment have to be done, which is definite in the RENTER rate. It is refundable at the end of the rental period.

  • Fuel policy:
    • Option 1. full - full
    • Option 2. full - empty

The customer selects how to return the car. In the case of the quantity .Option 1 / full - full / on return, the car must be loaded up front with fuel. If there is a missing fuel, it is paid at the petrol station price + EUR 10 missing fuel.
When selecting a Option 2 / full - empty /, the customer pays the fuel in advance and only in cash according to the vehicle specification and the price per liter of fuel. Upon return, it is necessary to have fuel to reach the vehicle to the first petrol station. Fuel money is not recoverable.


The prices for a full fuel tank for the different categories of cars and their sub categories are the following:


  • VEHICLE EQUIPMENT

All rent a car vehicles are equipped according to the law.

RESERVATIONS

Please, make your car reservation in advance by:

  • mob.: +35987 8702044, +35987 8400123
  • e-mail: booking@val-kar.com here

TRAVELING ABROAD

All of our cars can leave the territory of Bulgaria.

Traveling abroad is a subject of additional conditions upon agreement with our rent a car offices.

Fees: EUR 30 travel abroad, EUR 10 power of attorney.

Car assistance abroad insurance: 15 days - 38 €, 30 days - 68 €.

Limit of kilometers - 300 km/day for contracts up to 7 days.

Additional 0.2 €/km over limited mileage.

Prices in low season are only valid on the territory of Bulgaria. Cross border rentals are charged at the rate of the middle season.

Deposit or Excess travel abroad is double.

  • FUEL

Fuel is not included in the rental rate and you are supposed to return the vehicle with the same amount of fuel registered upon pick-up

MINIMUM DRIVER AGE

Minimum driver age and experience are required as follows: 28 years of age, a minimum of 5 year driving experience.


ADDITIONAL SERVICES
Driver:
80 €/8 hours, Mon.-Fri., over 8 hours - 10 €/hour, weekend/holidays - 130 €/8 hours, over 8 hours - 15 €/hour.
ADDITIONAL PAYMENTS

DRIVER SERVICE
  • additional daily fee, according to Our Tariff.
  • Mon.-Friday 25€/8 hours, over 8 hours - 6€/ hour
  • weekend, holidays - 50€/8 hours, over 8 hours - 12€/hour.
Fee missing fuel:
A one-time fee of 10 Euro is paid when it is found that part or all of the fuel is missing when choosing a fuel policy full / complete.
DELIVERY AND RETURN
• 20 EUR additional fee (only in Sofia).
ONE WAY RENTALS
• If you are planning to return the car to a different location, please advice when booking. Additional charges are applicable for the service.
ADDITIONAL DRIVER
  • second driver - 2 EUR per day.
  • third driver - 3 EUR per day.
DELAY
  • 1-hour delay - free of charge;
  • 1-3 hours – half rental day;
  • 3 hours and more – rate for a whole day
AIRPORT CHARGE
• Sofia airport: 20 EUR additional charge.
• Plovdiv airport: 15 EUR additional charge.
• Varna airport: 12 EUR additional charge.
• Bourgas airport: 15 EUR additional charge.
Winter Services fee
• 3.00 € per day, maximum charge 20 € per rental (max. rental 30 days) is charged from 1st November until 31st March. All car groups are equipped with winter tyres, winter windscreen washer fluid and ice-scrapers.
GPS (navigation)
• 3€/day, maximum charge 60€ per rental (max. rental 30 days) (Deposit/ Excess 50 €).
Cross Border Fee
• 30 euros per rental (max. rental 30 days).
Cross border Certificate (Power of Attorney)
• 10 euros per rental (max. rental 30 days).
Car assistance abroad insurance
• 15 days - 38€, 30 days - 68€.
Border exit
Mileage limit - 300 km/day for contracts up to 7 days. If exceeded, €0.2 per kilometer is charged. For rentals from 8 to 30 days, the mileage limit is 3500 km. If exceeded, €0.2 per kilometer is charged. Rentals over 30 days have no mileage limit.
Super Cover for Damages
See Val & Kar tariff. Additional insurance that frees the customer from liability for damage, but does not relieve the submission of the required documents and payment of an administrative fee.
Super Theft Protection
See Val & Kar tariff. Additional insurance that frees the customer from liability for damage, but does not relieve the submission of the required documents and payment of an administrative fee.
In case of damage or theft to rented vehicle, a police protocol or mutual agreement statement is required. Otherwise additional insurance reducing your Non-Waivable Excess will be invalid.
In case no other vehicle/participant is invloved in the accident and the police has refused to attend the scene, the customer should provide reference number from his call with the police.
Administrative fee for filing a claim: In the event of an accident, a fee of €85 is payable to cover administrative and other costs for filing and handling claims, regardless of the insurance coverage and responsibilities of the renter. This fee is payable regardless of the fault for the damage or the circumstances leading to it.
WTI: Windshield, Tire, Rims & hubcaps Insurance

Insurance that discharges the windshield, tire breaker, rim injury, or car wreck.
It is desirable, if possible, to submit the necessary documents for the damage.
Because these events usually occur on the road, an emergency repair site is required at or near the event, and the amount of repair is refunded upon return of the vehicle. Prior to such repairs, he or she must agree with Val and Kar Rent a Car. No refunds will be made without the company's prior approval. For such incidents no replacement of the car is envisaged.
Note: Prices are for one day!
Important: An administrative fee of 100 euros in cash is due for filing and servicing a claim.

In case of damage or theft to rented vehicle, a police protocol or mutual agreement statement is requred. Otherwise additional insurance reducing your Non-Waivable Excess will be invalid.
In case no other vehicle/participant is invloved in the accident and the police has refused to attent the scene, the customer should provide reference number from his call with the police.


Insurance claim fee
• min 100 euros not including VAT per claim, max DEPOSIT/EXCESS
Seats
  • Baby seat - 1€/day, maximum charge 30€ per rental (max. rental 30 days);
  • Child seat - 3€/day;
  • Booster seat - 1€/day, maximum charge 30€ per rental (max. rental 30 days)
Snow chains
• 2€/day, maximum charge 40 € per rental (max. rental 30 days)
Ski rack
• 1€/day
WORKING HOURS
• 09:00 - 18:00 (Mon - Sat)
• Rest days: Sunday and Official Holidays
Note: Easter & 25, 26 December & 1 January - Additional Extra Charge
Additional fees for national Holidays
• after office hours and sundays (pls see below).
AFTER WORKING HOURS AND OFFICIAL HOLIDAYS SERVICE
Out of hours service:
15 € fee applies for all contracts from 6:30 to 9:00; 18:00 to 22:30, 25 € from 22:30 to 6:30 - Monday till Saturday.
For Sunday and national holidays 25 € from 6:30 to 9:00, 25 € from 09:00 to 18:00, 25 € from 18:00 to 22.30, 30 € from 22:30 to 06:30.

Fee missing fuel:
A one-time fee of EUR 10 is payable when it is found that part or all of the fuel is missing when choosing a full / full fuel policy. The missing fuel is paid separately at the price of the gas stations around (diesel or gasoline). Fuel is charged up to 5 km. from the point of return.

Fee for dirty car 20 euro for light car, 30 euro - van 6 + 1, 8 + 1 seats, SUV
When the car comes back dirty and difficult to inspect, the fee is 20 euros or in cash for a car and 30 euro for a 6 + 1 or 8 + 1 van, SUV. The car is clean and returned clean - after a car wash - thorough cleaning. The car is inspected only in clean condition and after the inspection the deposit is released. The customer can state in advance that there is no opportunity and time for car wash.

Car wash fee 50 Euro - light car:, 75 euro - van 6 + 1, minibus 8 + 1, SUV
When the car is returned in very poor condition with stains and seat covers and other internal dirt that is difficult to clean in a regular sink caused most often by young children or a very long journey with food debris or other dirt and footprints on the dashboard, seats, ceiling, etc.

One-way rental fee

The service: get here - return there or "one-way rent" is always paid extra.

This fee varies depending on various factors such as vehicle size, fuel consumption, contract length, the distance between 2 points of rental and return of the car, frequency of hiring, season load, the ability to move the employee with urban and interurban transport and others. The amount of the fee is determined by requesting and providing comprehensive service data that is required. The service is not always available, but only when we have the opportunity to run it.

The service is not offered for a rental period of 1 day. In this case, we offer our clients a different service called "transfer" - the carriage of passengers with a certain amount of baggage, from point A to point B. This service includes car, fuel, driver, road and motorway charges and insurance.

Fee fines, vignettes and acts: 10 - 50 Euro depending on the amount of the violation.

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